Frequently Asking Questions (FAQs)
When you consider the advantages of outsourcing, you will realize there is a lot to gain by using it as an intrinsic part of your business strategy.
By outsourcing, you can:
- Renew focus on core business.
- Reduce or Control Operating Costs
- Cost accounting and overall visibility of accounting and performance in a business process.
- Project enhancement
- Improve efficiency
- Get access to specialized skills
- Establish long-term, strategic relationships with world-class service providers to gain a competitive edge
- Enhance tactical and strategic advantages
- Focus on strategic thinking, process reengineering and managing trading partner relationships
- Provide value-added services
- Increase customer satisfaction
- Leverage the extensive investments in technology, methodologies and people
- Benefit from the expertise in solving problems for a variety of clients with similar requirements.
- Obtain needed project management and implementation consulting expertise, along with access to best practices and proven methodologies
- Reduce the risk of technological obsolescence and increase efficiency by consolidating and centralizing functions
- Keep pace and minimize the impact of rapid changes in applications and standards
- A technical and functional edge on the competition, without capital investment
- Faster development and start up
- Lower cost
- Enhanced performance
- Maximizes uptime
- A more effective operating environment at the backend
To actually enjoy the benefits of outsourcing, a proper management framework to organize the process is integral. A systematic outsourcing management will surely produce the following benefits and improve your outsourcing business.
- Better performance
- Systematic business
- Reduction in overall costs
- Better control and co-ordination
Management of outsourcing relationships is important, because it ensures maximum value from the investments made and enables to give world-class services to its customers.
Successful management of outsourcing relationship depends on the way the requirements are defined, the way the objectives are described, the way a vendor is chosen, and the way a Service level agreement is written. Communication becomes the essence of a successful outsourcing relationship.
- Evaluate your in-house capability
- Distribute the workload between in-house and offshore processes
- Entrust a responsible person or a team to monitor the outsourcing process
- Follow an organized business strategy to ensure the development of your business through the four stages of outsourcing business. The four stages are:
- Outsourcing Strategy building
- Evaluation and decision making
- Contract development
- Outsourcing management
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