Frequently Asking Questions (FAQs)

Why Outsource?
        When you consider the advantages of outsourcing, you will realize there is a lot to gain by using it as an intrinsic part of your business strategy.
By outsourcing, you can:

  • Renew focus on core business.
  • Reduce or Control Operating Costs
  • Cost accounting and overall visibility of accounting and performance in a business process.
  • Project enhancement
  • Improve efficiency
  • Get access to specialized skills
  • Establish long-term, strategic relationships with world-class service providers to gain a competitive edge
  • Enhance tactical and strategic advantages
  • Focus on strategic thinking, process reengineering and managing trading partner relationships
  • Provide value-added services
  • Increase customer satisfaction
  • Leverage the extensive investments in technology, methodologies and people
  • Benefit from the expertise in solving problems for a variety of clients with similar requirements.
  • Obtain needed project management and implementation consulting expertise, along with access to best practices and proven methodologies
  • Reduce the risk of technological obsolescence and increase efficiency by consolidating and centralizing functions
  • Keep pace and minimize the impact of rapid changes in applications and standards
Benefits of Offshore Outsourcing
  • A technical and functional edge on the competition, without capital investment
  • Faster development and start up
  • Lower cost
  • Enhanced performance
  • Reliability
  • Security
  • Maximizes uptime
  • A more effective operating environment at the backend
How Outsourcing Management helps in Successful Outsourcing

        To actually enjoy the benefits of outsourcing, a proper management framework to organize the process is integral. A systematic outsourcing management will surely produce the following benefits and improve your outsourcing business.

  • Better performance
  • Systematic business
  • Reduction in overall costs
  • Better control and co-ordination
Importance of Outsourcing Relationships

        Management of outsourcing relationships is important, because it ensures maximum value from the investments made and enables to give world-class services to its customers.

        Successful management of outsourcing relationship depends on the way the requirements are defined, the way the objectives are described, the way a vendor is chosen, and the way a Service level agreement is written. Communication becomes the essence of a successful outsourcing relationship.

How to equip your in-house capabilities to match your outsourcing requirements
  • Evaluate your in-house capability
  • Distribute the workload between in-house and offshore processes
  • Entrust a responsible person or a team to monitor the outsourcing process
  • Follow an organized business strategy to ensure the development of your business through the four stages of outsourcing business. The four stages are:
    • Outsourcing Strategy building
    • Evaluation and decision making
    • Contract development
    • Outsourcing management

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